The acceptance of Bank Rakyat services through their corporate social responsibilities (CSR) provided by Bank Rakyat Jasin Melaka / Robieahton Kamarudin
The purpose of this research was to enhance our understanding on several selected dimensions that influence the acceptance of services through the corporate social responsibilities provided by Bank Rakyat Jasin. The model investigated three major variables that may influence the acceptance of Bank R...
| Main Author: | Kamarudin, Robieahton |
|---|---|
| Format: | Student Project |
| Language: | English |
| Published: |
Faculty of Business and Management
2008
|
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/19405/ |
Similar Items
Customer satisfaction at Bank Rakyat customer service: case study on Bank Rakyat head quarters / Siti Shahayu Mohd Rafdzi
by: Mohd Rafdzi, Siti Shahayu
Published: (2015)
by: Mohd Rafdzi, Siti Shahayu
Published: (2015)
Customer loyalty: A case study of Bank Rakyat, Melawati branch, Kuala Lumpur / Norsaliza Mohd Saad
by: Mohd Saad, Norsaliza
Published: (2006)
by: Mohd Saad, Norsaliza
Published: (2006)
Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah
by: Raja Harun, Tengku Wasimah
Published: (2011)
by: Raja Harun, Tengku Wasimah
Published: (2011)
Level of service quality provided by Bank Rakyat Bandar Baru Bangi / Norhishamudin Mohamed
by: Mohamed, Norhishamudin
Published: (2010)
by: Mohamed, Norhishamudin
Published: (2010)
The effective of service quality towards customer satisfaction at Majlis Amanah Rakyat Negeri Melaka / Mohd Ariff Noordin
by: Noordin, Mohd Ariff
Published: (2012)
by: Noordin, Mohd Ariff
Published: (2012)
The impact of the Ar-Rahnu service quality on customer’s satisfaction at Bank Kerjasama Rakyat Malaysia Berhad, Seremban / Nur Syafinaz Abd Wahid
by: Abd Wahid, Nur Syafinaz
Published: (2011)
by: Abd Wahid, Nur Syafinaz
Published: (2011)
Service quality and customer satisfaction towards banking sector: A case study of Bank Persatuan / Aliya Huda Ismail
by: Ismail, Aliya Huda
Published: (2015)
by: Ismail, Aliya Huda
Published: (2015)
Factors that lead to customer satisfaction towards online banking / Nur Shafeeka Jailani and Wan Nur Dini Sabrina Wan Azmi
by: Jailani, Nur Shafeeka, et al.
Published: (2018)
by: Jailani, Nur Shafeeka, et al.
Published: (2018)
Examine the level of customer satisfaction towards service quality provided by SOCSO Melaka / Norsham Azeanti Mat Zaki
by: Mat Zaki, Norsham Azeanti
Published: (2009)
by: Mat Zaki, Norsham Azeanti
Published: (2009)
Adopting & measuring customer service quality (SQ) in Islamic banks: A case study in Bank Islam Malaysia Berhad in Segamat, Johor / Nur Insyirah Anuwar
by: Anuwar, Nur Insyirah
Published: (2017)
by: Anuwar, Nur Insyirah
Published: (2017)
Environmental oriented corporate social responsibility and customer loyalty: corporate image as a mediator / Nor Irwani Abdul Rahman
by: Abdul Rahman, Nor Irwani
Published: (2015)
by: Abdul Rahman, Nor Irwani
Published: (2015)
Customer satisfaction towards service quality in banking industry: a case study at the main branch of Maybank in Malacca / Nur Fatin Atiqah Mohamad Nasir and Norul Khairunnisa Razali
by: Mohamad Nasir, Nur Fatin Atiqah, et al.
Published: (2013)
by: Mohamad Nasir, Nur Fatin Atiqah, et al.
Published: (2013)
The effectiveness of promotionals tools towards customer awareness for Biossentials Puri Spa, Melaka / Ielda Suraya Yahaya
by: Yahaya, Ielda Suraya
Published: (2009)
by: Yahaya, Ielda Suraya
Published: (2009)
The effectiveness of promotional mix done by Pusat Zakat Melaka (PZM) to create customers' awareness in Melaka Tengah area in fulfilling their zakat obligation / Zurhaida Impian
by: Impian, Zurhaida
Published: (2008)
by: Impian, Zurhaida
Published: (2008)
A study on customer awareness and satisfaction towards Bai al'inah concept and services provided by Bank Rakyat, Jengka Branch / Siti Hajar Abdul Hamid
by: Abdul Hamid, Siti Hajar
Published: (2005)
by: Abdul Hamid, Siti Hajar
Published: (2005)
Commercial - customers satisfaction in Islamic banking scheme : a case study in Kedah / Noorsaliza Zainal, Zulkafli Mohd. Yusof, Marwan Hashim... [et.al.]
by: Mohd. Yusof, Zulkafli, et al.
Published: (2005)
by: Mohd. Yusof, Zulkafli, et al.
Published: (2005)
Customer perception towards service quality provided by Tabung Haji Seremban / Zuhairah Hasan and Ridhawati Hj. Zakaria
by: Hasan, Zuhairah, et al.
Published: (2009)
by: Hasan, Zuhairah, et al.
Published: (2009)
Factors influencing customers to choose Ar Rahnu in Bank Rakyat Sungai Buloh / Siti Nur Fashah Roslan
by: Roslan, Siti Nur Fashah
Published: (2011)
by: Roslan, Siti Nur Fashah
Published: (2011)
Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
by: Agbemabiese, George Cudjoe
Published: (2018)
by: Agbemabiese, George Cudjoe
Published: (2018)
Consumer behavior of Islamic bank customers at Bank Rakyat Jelapang Branch, Ipoh, Malaysia / Nor Fatin Amirah Abd Razak
by: Abd Razak, Nor Fatin Amirah
Published: (2015)
by: Abd Razak, Nor Fatin Amirah
Published: (2015)
Service employees' acceptance of hotel front office systems : A test of technology acceptance model / Mohamad Abdullah Hemdi
by: Hemdi, Mohamad Abdullah
Published: (2009)
by: Hemdi, Mohamad Abdullah
Published: (2009)
Customer purchase intention towards Takaful Insurance of Perbadanan Melaka Holdings Sdn. Bhd. (PMH) / Shahrizal Shamsuddin and Mat Faris Mohd Taib
by: Shamsuddin, Shahrizal, et al.
Published: (2018)
by: Shamsuddin, Shahrizal, et al.
Published: (2018)
Antecedents of customer loyalty towards private commercial banks in Bangladesh / Md Wasiul Karim and Mohammad Abdul Matin Chowdhury
by: Karim, Md Wasiul, et al.
Published: (2021)
by: Karim, Md Wasiul, et al.
Published: (2021)
Comparative study on service quality in Bank Islam (BIMB): Sungai Petani, Kedah / Daing Maruak Sadek...[et al.]
by: Sadek, Daing Maruak, et al.
Published: (2011)
by: Sadek, Daing Maruak, et al.
Published: (2011)
Customer satisfaction towards the services provided by POS Malaysia Berhad / Norazilla Abd Aziz
by: Abd Aziz, Norazilla
Published: (2010)
by: Abd Aziz, Norazilla
Published: (2010)
A study of customer satisfaction toward the service quality provided by SOCSO Rawang / Nadiah Mohd Sharif
by: Mohd Sharif, Nadiah
Published: (2010)
by: Mohd Sharif, Nadiah
Published: (2010)
A study on customer satisfaction towards service provided by Tabung Haji Klang District / Md Azmi Haron
by: Haron, Md Azmi
Published: (2001)
by: Haron, Md Azmi
Published: (2001)
The effectiveness of service quality towards customer satisfaction provided by insurance company at Bangsar, Kuala Lumpur / Nabilahuda Mohd Alamin
by: Mohd Alamin, Nabilahuda
Published: (2014)
by: Mohd Alamin, Nabilahuda
Published: (2014)
Factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR) / Rosharizan Che Husin
by: Che Husin, Rosharizan
Published: (2008)
by: Che Husin, Rosharizan
Published: (2008)
A study on customers’ perception towards service quality of main counter at SSM Melaka / Noormaslifah Zainuddin
by: Zainuddin, Noormaslifah
Published: (2009)
by: Zainuddin, Noormaslifah
Published: (2009)
Quality of services through public perception at Community Polyclinic, Peringgit, Melaka / Diyana Iskandar Zurkarnain and Nurazlin Ahmad
by: Iskandar Zurkarnain, Diyana, et al.
Published: (2011)
by: Iskandar Zurkarnain, Diyana, et al.
Published: (2011)
A study on customer satisfaction in using the TMTOUCH services provided by Telekom Cellular Sdn. Bhd. around Malacca area / Noor Affendy ldris
by: ldris, Noor Affendy
Published: (2001)
by: ldris, Noor Affendy
Published: (2001)
Relationship between promotion effectiveness and promotion mix of DNA Asia ICT Sdn. Bhd. / Farino Santani Lian
by: Lian, Farino Santani
Published: (2009)
by: Lian, Farino Santani
Published: (2009)
A study on the effectiveness of the advertising media used by Maybank for its financing services towards customer awareness in 2008 / Ida Aziaty Ramli
by: Ramli, Ida Aziaty
Published: (2008)
by: Ramli, Ida Aziaty
Published: (2008)
A study on the effectiveness of promotional tools used by the Katerina Hotel / Norhidayah Mohd Sehat
Published: (2007)
Published: (2007)
The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
by: Abdullah, Norshafina
Published: (2007)
by: Abdullah, Norshafina
Published: (2007)
The effectiveness of promotional efforts towards Nestle beverages / Nur Hazwani Masor@Mansor
by: Masor@Mansor, Nur Hazwani
Published: (2007)
by: Masor@Mansor, Nur Hazwani
Published: (2007)
Promotional strategy to convince dial-up users to convert to Streamyx / Nurfaiza Nazura Ramli
by: Ramli, Nurfaiza Nazura
Published: (2008)
by: Ramli, Nurfaiza Nazura
Published: (2008)
Electronic government maturity stage, user’s adoption and user’s satisfaction level / Mas Anom Abdul Rashid
by: Abdul Rashid, Mas Anom
Published: (2012)
by: Abdul Rashid, Mas Anom
Published: (2012)
The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
by: Othman, Zulhan
Published: (2015)
by: Othman, Zulhan
Published: (2015)
Similar Items
-
Customer satisfaction at Bank Rakyat customer service: case study on Bank Rakyat head quarters / Siti Shahayu Mohd Rafdzi
by: Mohd Rafdzi, Siti Shahayu
Published: (2015) -
Customer loyalty: A case study of Bank Rakyat, Melawati branch, Kuala Lumpur / Norsaliza Mohd Saad
by: Mohd Saad, Norsaliza
Published: (2006) -
Measuring customer satisfaction on service quality in Bank Rakyat / Raja Harun Tengku Wasimah
by: Raja Harun, Tengku Wasimah
Published: (2011) -
Level of service quality provided by Bank Rakyat Bandar Baru Bangi / Norhishamudin Mohamed
by: Mohamed, Norhishamudin
Published: (2010) -
The effective of service quality towards customer satisfaction at Majlis Amanah Rakyat Negeri Melaka / Mohd Ariff Noordin
by: Noordin, Mohd Ariff
Published: (2012)