Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah
The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based...
| Format: | Article |
|---|---|
| Language: | English |
| Published: |
Faculty of Business and Management ; UiTM Press
2006
|
| Online Access: | https://ir.uitm.edu.my/id/eprint/16754/ |
| _version_ | 1848804092453847040 |
|---|---|
| building | UiTM Institutional Repository |
| collection | Online Access |
| description | The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported. |
| first_indexed | 2025-11-14T21:49:38Z |
| format | Article |
| id | uitm-16754 |
| institution | Universiti Teknologi MARA |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:49:38Z |
| publishDate | 2006 |
| publisher | Faculty of Business and Management ; UiTM Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | uitm-167542017-05-08T04:26:11Z https://ir.uitm.edu.my/id/eprint/16754/ Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah jibe The purpose of this paper is to determine the influence of procedural justice on two forms of organizational citizenship behavior (interpersonally-focused OCBI and organizationally-focused OCBO) and whether organizational commitment plays a role in mediating the above-mentioned relationships. Based on the social exchange framework (Blau, 1964), the norm of reciprocity (Gouldner, 1960), and the "group-value" model (Lind & Tyler, 1988), a study was conducted among hotel employees in Malaysia. Regression analyses on a sample of 188 respondents revealed that procedural justice had a significant and positive effect on both OCBI and OCBO. Specifically, the effect of procedural justice was stronger on OCBI than OCBO. The hypothesis concerning the role of commitment as a mediator, however, was not supported. Faculty of Business and Management ; UiTM Press 2006 Article PeerReviewed text en https://ir.uitm.edu.my/id/eprint/16754/1/AJ_AIZZAT%20MOHD.%20NASURDIN%20JIBE%2006.pdf UNSPECIFIED (2006) Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah. (2006) Journal of International Business, Economics and Entrepreneurship (JIBE) <https://ir.uitm.edu.my/view/publication/Journal_of_International_Business,_Economics_and_Entrepreneurship_=28JIBE=29.html>, 12 (1). pp. 33-48. ISSN 0128-7494 https://jibe.uitm.edu.my/ |
| spellingShingle | Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| title | Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_full | Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_fullStr | Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_full_unstemmed | Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_short | Procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / Aizzat Mohd. Nasurdin and T. Ramayah |
| title_sort | procedural justice judgments and organizational citizenship behavior: examining the role of commitment as a mediator / aizzat mohd. nasurdin and t. ramayah |
| url | https://ir.uitm.edu.my/id/eprint/16754/ https://ir.uitm.edu.my/id/eprint/16754/ |