OpinionSeer: Text visualization on hotel customer reviews of services and physical environment
The popularity of online platforms such as social media, review websites and blogs in recent years has increased the volume of user-generated content. Travel websites such as TripAdvisor, Agoda, Booking.com has been a popular companion to many travellers when deciding which hotels to stay and where...
| Main Authors: | Lee, Angela Siew Hoong *, Chong, Daniel Ka Leong *, Chan, Khin Whai |
|---|---|
| Format: | Conference or Workshop Item |
| Published: |
2018
|
| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/877/ |
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