OpinionSeer: Text visualization on hotel customer reviews of services and physical environment

The popularity of online platforms such as social media, review websites and blogs in recent years has increased the volume of user-generated content. Travel websites such as TripAdvisor, Agoda, Booking.com has been a popular companion to many travellers when deciding which hotels to stay and where...

Full description

Bibliographic Details
Main Authors: Lee, Angela Siew Hoong *, Chong, Daniel Ka Leong *, Chan, Khin Whai
Format: Conference or Workshop Item
Published: 2018
Subjects:
Online Access:http://eprints.sunway.edu.my/877/