Customers' online channel switching behavior: the moderating role of switching cost
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
International Information Institute
2016
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/637/ http://eprints.sunway.edu.my/637/1/ZZ%20Zahra%20Yeoh%20Chatterjee%20%20Ho%20%282016%29%20Deposited%20version.pdf |
| _version_ | 1848801866061709312 |
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| author | Pourabedin, Zahra Yeoh, Sok Foon * Chatterjee, Rajat Subhra Ho, Jessica Sze Yin * |
| author_facet | Pourabedin, Zahra Yeoh, Sok Foon * Chatterjee, Rajat Subhra Ho, Jessica Sze Yin * |
| author_sort | Pourabedin, Zahra |
| building | SU Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-14T21:14:15Z |
| format | Article |
| id | sunway-637 |
| institution | Sunway University |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-14T21:14:15Z |
| publishDate | 2016 |
| publisher | International Information Institute |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | sunway-6372019-04-25T07:18:41Z http://eprints.sunway.edu.my/637/ Customers' online channel switching behavior: the moderating role of switching cost Pourabedin, Zahra Yeoh, Sok Foon * Chatterjee, Rajat Subhra Ho, Jessica Sze Yin * HF Commerce International Information Institute 2016-07 Article PeerReviewed text en http://eprints.sunway.edu.my/637/1/ZZ%20Zahra%20Yeoh%20Chatterjee%20%20Ho%20%282016%29%20Deposited%20version.pdf Pourabedin, Zahra and Yeoh, Sok Foon * and Chatterjee, Rajat Subhra and Ho, Jessica Sze Yin * (2016) Customers' online channel switching behavior: the moderating role of switching cost. Information, 19 (7B). pp. 2961-2970. ISSN 1343-4500 |
| spellingShingle | HF Commerce Pourabedin, Zahra Yeoh, Sok Foon * Chatterjee, Rajat Subhra Ho, Jessica Sze Yin * Customers' online channel switching behavior: the moderating role of switching cost |
| title | Customers' online channel switching behavior: the moderating role of switching cost |
| title_full | Customers' online channel switching behavior: the moderating role of switching cost |
| title_fullStr | Customers' online channel switching behavior: the moderating role of switching cost |
| title_full_unstemmed | Customers' online channel switching behavior: the moderating role of switching cost |
| title_short | Customers' online channel switching behavior: the moderating role of switching cost |
| title_sort | customers' online channel switching behavior: the moderating role of switching cost |
| topic | HF Commerce |
| url | http://eprints.sunway.edu.my/637/ http://eprints.sunway.edu.my/637/1/ZZ%20Zahra%20Yeoh%20Chatterjee%20%20Ho%20%282016%29%20Deposited%20version.pdf |