Moderators of workplace aggression: The influences of social support and training
Reception and administrative employees may be particularly vulnerable to patient aggression in mental health services. This study examined whether satisfaction with social support and primary aggression training moderated the effects of perceived aggression on psychological distress and somatic symp...
| Main Authors: | , , |
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| Format: | Article |
| Published: |
Cambridge University Press
2012
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/222/ |