Determinants of knowledge management systems success in the banking industry

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Determinants of knowledge management systems success in the banking industry

Purpose – This study aims to examine the impact from technical and social aspects on knowledge management system (KMS) success. Moreover, this study also attempts to examine the interrelationships between KMS success and user satisfaction. Design/methodology/approach – A questionnaire survey was use...

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Bibliographic Details
Main Authors:	Cham, Tat Huei, Lim, Yet Mee, Cheng, Boon Liat *, Lee, T. H.
Format:	Article
Language:	English
Published:	Emerald 2016
Subjects:	HD28 Management. Industrial Management HF Commerce
Online Access:	http://eprints.sunway.edu.my/1820/ http://eprints.sunway.edu.my/1820/1/Cheng%20Boon%20Liat%202016%20Determinants%20of%20knowledge%20management%20systems%20success%20in%20the%20banking%20industry.pdf

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