Determinants of knowledge management systems success in the banking industry
Purpose – This study aims to examine the impact from technical and social aspects on knowledge management system (KMS) success. Moreover, this study also attempts to examine the interrelationships between KMS success and user satisfaction. Design/methodology/approach – A questionnaire survey was use...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald
2016
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/1820/ http://eprints.sunway.edu.my/1820/1/Cheng%20Boon%20Liat%202016%20Determinants%20of%20knowledge%20management%20systems%20success%20in%20the%20banking%20industry.pdf |