Decision Tree: Customer churn analysis for a loyalty program using data mining algorithm

In the world of retailer, customers typically patronize multiple shops thus making loyalty programs a favorite among retailer to retain their customers. Loyalty programs are utilized across many different businesses as a marketing strategy to encourage customers to continuously shop or patronize the...

Full description

Bibliographic Details
Main Authors: Lee, Angela Siew Hoong *, Zuraini Zainol, Ng, Claudia, Chan, Khin Whai
Format: Conference or Workshop Item
Language:English
Published: 2019
Subjects:
Online Access:http://eprints.sunway.edu.my/1207/
http://eprints.sunway.edu.my/1207/1/Angela%20Lee%20Decision%20Tree.pdf