Know your hotels well! An online review analysis using text analytics.

QR Code

Know your hotels well! An online review analysis using text analytics.

Online travel forums have become an extremely popular platform for sharing travel information, with a large number of reviews being posted daily. Travel websites such as TripAdvisor and Booking.com have turned into very important resources for hotel operators and travellers alike, for promoting hot...

Full description

Bibliographic Details
Main Authors:	Lee, Angela Siew Hoong , Zaharin Yusoff, , Zuraini Zainol, Pillai, V.
Format:	Article
Language:	English
Published:	Science Publishing Corporation, UAE 2018
Subjects:	QA76 Computer software TX Home economics
Online Access:	http://eprints.sunway.edu.my/1046/ http://eprints.sunway.edu.my/1046/1/Lee%20Angela%20Know_your_Hotels_Well.pdf

Similar Items

Halal Awareness Video: How to know your desired food premises serve halal food?
by: Hashim, Yumi Zuhanis Has-Yun, et al.
Published: (2020)

Measuring Perceived Service Quality In The Hotel Industry: A Study On Luxury Hotels In Malaysia
by: Abaeian, Vahideh
Published: (2011)

Case Study Of Hotel Menara Peninsula Jakarta
by: Oktadiana, Hera
Published: (2006)

Service quality, image and loyalty towards Malaysian hotels
by: Cham, Tat Huei, et al.
Published: (2012)

Employee socialization process and engagement in Malaysian hotel industry
by: Irza Hanie, Abu Samah, et al.
Published: (2023)

An Evaluation Of The Factors Affecting Consumer's Perception And Behaviour Of Online Grocery Shopping In The UK
by: Hung, Mun Siew
Published: (2007)

The relationship between human resource management and organizational commitment in Hotel Industry
by: Law,, Cindy Sing Ling
Published: (2003)

The Associations Between Service Quality, Corporate Image, Customer Satisfaction, and Loyalty: Evidence From the Malaysian Hotel Industry
by: Cheng, Boon Liat, et al.
Published: (2014)

Development of my toy house online ordering system for my toy house online store
by: Tai, Sing Yong, et al.
Published: (2021)

Study On Determinants Of Online Shopping In Malaysia
by: Chua, Adeline Phaik Harn
Published: (2005)

A Study On Determinants Of Online Shopping In China
by: Zhe, Xu
Published: (2005)

A Study Of Customers' Expectations In Online Shopping
by: Tee, Puat Beng
Published: (2008)

A Study On Determinants Of Online Shopping In Malaysia
by: Chua, Adeline Phaik Harn
Published: (2005)

Online Grocery Shopping: A Consumer Behaviour Perspective
by: Govindasamy, Devananthan
Published: (2008)

Consumer Innovation And Adoption Of Online Shopping: Malaysian Internet User's Perspective
by: Mohd. Suki, Norazah
Published: (2006)

Perceived E-Service Quality In Online Shopping From Malaysian Customers\' Perspective
by: Namdari, Elham
Published: (2011)

Know your history. know it well
by: Abd Razak, Dzulkifli
Published: (2009)

Modified Technology Acceptance Model As A Predictor Of Online Purchase Behavior: A Malaysian Perspective
by: Chew, Kok Wai
Published: (2007)

The relationship between service quality and customer satisfaction in hotel industry: EDC Hotel, UUM
by: Abdul Halim, Nur Farah Atikah, et al.
Published: (2015)

What matters most? Factors influencing international students’ satisfaction towards cafeteria foods
by: Zainol, Noor Azimin, et al.
Published: (2016)

Hotel Room Rates And It's Influences To Business Decision Making
by: Ahmad Fauzy, Haji Hashim
Published: (2001)

Online Grocery System
by: Ng, Swee Hoon
Published: (2002)

DESIGN Web-based Online Shopping System For Jusco in Libya
by: Sasi Salah, M. Elhumri
Published: (2007)

The review and application of Rigid Flexibility Model in the hotel industry
by: Ooi , Soon Keat
Published: (2007)

Aplikasi pengurusan Dobi Berkat
by: Yusoff, Siti Afiqah, et al.
Published: (2021)

Constructing a methodological approach to examine the determinants affecting purchase intention through perceived risk in the hotel context
by: Loh, E. G. Y. *, et al.
Published: (2021)

Green energy conservation practices in the five stars hotel in Malaysia
by: Lo, Rita *
Published: (2012)

Utilizing Coagulant Plants in the Development of Functional Dairy Foods and Beverages: A Mini Review
by: Bathmanathan, Rupbansraaj, et al.
Published: (2019)

Assessment of housing affordability problems among younger working households in greater Kuala Lumpur / Zafirah Al Sadat Binti Zyed
by: Zyed, Zafirah Al Sadat
Published: (2014)

Re-evaluating the international tourists’ experience of local Malaysian food: what made them come back for a second taste?
by: Saad, Mazni, et al.
Published: (2018)

Service Quality : A Study Of The Hospitality Industry In Malaysia
by: Lau , Pei Mey
Published: (2005)

Keracunan Makanan : Kerana Puding Badan letih, Kerana Laksa Badan Binasa
by: Mohd Abu Bakar, Wan Azdie
Published: (2020)

Fast Food - Customer Perceptions And Responses Toward Value Of Marketing Mix In Fast Food Outlets
by: Hassan, Hasliza
Published: (2007)

Consumer Perception Towards Food Safety
by: Chung, Joo Chen
Published: (2007)

The Factor Influencing The Consumer Purchasing Behaviour In The Confectionery Industry
by: Goh, Pek Hoon
Published: (2008)

A Study Of Determinants Of Entertaining Shopping
by: Sin, Chan Phooi
Published: (2008)

Cruise tourism in Malaysia: A SWOT Analysis
by: Chong, Daniel Ka Leong *
Published: (2015)

Stereotyping - Predispositions, activations and applications in cross-cultural service interactions: Views from service providers in Malaysia
by: Cheok, Jason *, et al.
Published: (2016)

Ulam, regenerative edible flora from Southeast Asia: 15 recipes from Malaysia, Cambodia and Vietnam.
by: Rachel, Thomas T. *, et al.
Published: (2020)

Wild eats: Nutritional evaluation of wild edible vegetables traditionally consumed by the Orang Asli.
by: Rachel, Thomas T. *
Published: (2021)