Know your hotels well! An online review analysis using text analytics.
Online travel forums have become an extremely popular platform for sharing travel information, with a large number of reviews being posted daily. Travel websites such as TripAdvisor and Booking.com have turned into very important resources for hotel operators and travellers alike, for promoting hot...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Science Publishing Corporation, UAE
2018
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| Subjects: | |
| Online Access: | http://eprints.sunway.edu.my/1046/ http://eprints.sunway.edu.my/1046/1/Lee%20Angela%20Know_your_Hotels_Well.pdf |