APA (7th ed.) Citation

Dominic P, D. D., Goh , K. N., Wong, D., & Chen, Y. Y. (2010). The importance of service quality for competitive advantage – with special reference to industrial product.

Chicago Style (17th ed.) Citation

Dominic P, Dhanapal Durai, Kim Nee Goh , Diana Wong, and Yoke Yie Chen. The Importance of Service Quality for Competitive advantage – with Special Reference to Industrial product. 2010.

MLA (9th ed.) Citation

Dominic P, Dhanapal Durai, et al. The Importance of Service Quality for Competitive advantage – with Special Reference to Industrial product. 2010.