APA (7th ed.) Citation

P.D.D., D., P., P., & K.N., G. (2008). A SCM framework to describe CRM.

Chicago Style (17th ed.) Citation

P.D.D., Dominic, Parthiban P., and Goh K.N. A SCM Framework to Describe CRM. 2008.

MLA (9th ed.) Citation

P.D.D., Dominic, et al. A SCM Framework to Describe CRM. 2008.