COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia
COVID-19 outbreak on mediation, to analyse the causes of mediation for not being fully utilised, and to appraise the approach to increase the usage of mediation as a dispute resolution method during COVID-19 outbreak in Malaysia. Qualitative data were collected through semi-structured interviews. Fi...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2023
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| Online Access: | http://journalarticle.ukm.my/21996/ http://journalarticle.ukm.my/21996/1/jbp_3.pdf |
| _version_ | 1848815489928658944 |
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| author | Zulhabri Ismail, Nurul Safiyah Othman, |
| author_facet | Zulhabri Ismail, Nurul Safiyah Othman, |
| author_sort | Zulhabri Ismail, |
| building | UKM Institutional Repository |
| collection | Online Access |
| description | COVID-19 outbreak on mediation, to analyse the causes of mediation for not being fully utilised, and to appraise the approach to increase the usage of mediation as a dispute resolution method during COVID-19 outbreak in Malaysia. Qualitative data were collected through semi-structured interviews. Findings indicated that COVID-19 has replaced face-to-face mediation procedures with online mediation. In addition, many approaches to increasing the use of mediation as a means of settling construction disputes have been identified, the most significant of which would be the enforcement of mediation settlement by the Malaysian government. Future research should focus on the input from mediators, contractors, and all construction players to improve the usage of mediation as a settlement of construction disputes in Malaysia. |
| first_indexed | 2025-11-15T00:50:48Z |
| format | Article |
| id | oai:generic.eprints.org:21996 |
| institution | Universiti Kebangasaan Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T00:50:48Z |
| publishDate | 2023 |
| publisher | Penerbit Universiti Kebangsaan Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | oai:generic.eprints.org:219962023-07-31T09:29:15Z http://journalarticle.ukm.my/21996/ COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia Zulhabri Ismail, Nurul Safiyah Othman, COVID-19 outbreak on mediation, to analyse the causes of mediation for not being fully utilised, and to appraise the approach to increase the usage of mediation as a dispute resolution method during COVID-19 outbreak in Malaysia. Qualitative data were collected through semi-structured interviews. Findings indicated that COVID-19 has replaced face-to-face mediation procedures with online mediation. In addition, many approaches to increasing the use of mediation as a means of settling construction disputes have been identified, the most significant of which would be the enforcement of mediation settlement by the Malaysian government. Future research should focus on the input from mediators, contractors, and all construction players to improve the usage of mediation as a settlement of construction disputes in Malaysia. Penerbit Universiti Kebangsaan Malaysia 2023 Article PeerReviewed application/pdf en http://journalarticle.ukm.my/21996/1/jbp_3.pdf Zulhabri Ismail, and Nurul Safiyah Othman, (2023) COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia. Journal of Building Performance, 14 (1). pp. 1-9. ISSN 2180-2106 https://spaj.ukm.my/jsb/index.php/jbp/issue/view/57 |
| spellingShingle | Zulhabri Ismail, Nurul Safiyah Othman, COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia |
| title | COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia |
| title_full | COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia |
| title_fullStr | COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia |
| title_full_unstemmed | COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia |
| title_short | COVID-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in Malaysia |
| title_sort | covid-19 impact on dispute resolution – the utilization of mediation in the settlement of construction disputes in malaysia |
| url | http://journalarticle.ukm.my/21996/ http://journalarticle.ukm.my/21996/ http://journalarticle.ukm.my/21996/1/jbp_3.pdf |