Perception of IEQ factors on workplace satisfaction using kano satisfaction model : a case study of malls in hot-humid climate
This study reveals retailers’ perception of and their preference to some selected IEQ factors in relation to their workplace. Retailers of two types of malls (mixed-mode ventilated and Air conditioned malls) were studied under the following objectives: 1) To determine the retailers’ perception of so...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Kebangsaan Malaysia
2021
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| Online Access: | http://journalarticle.ukm.my/18960/ http://journalarticle.ukm.my/18960/1/29.pdf |