Institutional strength and challenges from the learners perspective

The paper analyses the result of the Importance-Satisfaction Survey conducted in both 2006 and 2007 and using the Importance-Satisfaction Matrix to direct the institution in making improvements in the areas that matter most to the learners.

Bibliographic Details
Main Authors: Latifah Abdol Latif, Ramli Bahroom, Nik Azlina Nik Yaacob, Man San, Ng
Format: Conference or Workshop Item
Published: 2007
Subjects:
Online Access:https://library.oum.edu.my/repository/9/