Quality of service in Higher Learning Institutions : employee perspective

QR Code

Quality of service in Higher Learning Institutions : employee perspective

Bibliographic Details
Main Author:	Rosmah Mohamed
Format:	Conference or Workshop Item
Published:	2010
Subjects:	HD28 Management. Industrial Management L Education (General)
Online Access:	https://library.oum.edu.my/repository/464/

Similar Items

OUM Seminar Series : Quality of Service in Higher Learning Institution Employee Perspective Part 2
by: Rosmah Mohamed ,
Published: (2010)

Quality of service in higher learning institution : employee perspective (PowerPoint Presentation)
by: Rosmah Mohamed ,
Published: (2009)

Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance
by: Anita, Abdul Rani, et al.
Published: (2018)

Service quality (SERVQUAL) model in private higher education institutions: A bibliometric analysis of past, present, and future prospects
by: Wider, Walton, et al.
Published: (2024)

An Integrated Model of Perceived Quality in the Brand Performance of Higher Education Institution
by: Chua, Moong Shue
Published: (2016)

Considering University Governance: A Preliminary Investigation of Employee Engagement in Higher Educational Institutions in Malaysia
by: Sui, Hai Juan, et al.
Published: (2017)

'Best practice' human resource management : impact on employee performance in non-westernised countries
by: Rosmah Mohamed,
Published: (2007)

Factors That Influence The E-Collaboration And Communication Tools For Knowledge Sharing In Institute Of Higher Learning: A Malaysian Perspective
by: Hassandoust, Farkhondeh
Published: (2010)

Internal Marketing, Internal Service Quality, Empowerment, And Business Performance: An Empirical Study Of Private Higher Education Institutions In Malaysia
by: Ng , Peng Long
Published: (2010)

A managerial perspective on institutions' administration readiness to diffuse blended learning in higher education: concept and evidence
by: Bokolo, Anthony Jnr, et al.
Published: (2020)

Reliability Analysis of Covid-19 Risk Management System in Malaysia Higher Learning Institution
by: Khairil Anuar, Abdul Hamid, et al.
Published: (2022)

Human resource development (HRD) strategies for knowledge sharing in a higher learning institution
by: Shaari, Rozaiana, et al.
Published: (2007)

Developing a quality framework of project management eLearning materials as part of blended learning methodology in a higher education learning institution
by: Deshinta, Arrova Dewi, et al.
Published: (2012)

Knowledge Management Processes, Performance and Organisational Culture in Institutions of Higher Learning in Malaysia
by: Ramachandran, Sharimllah Devi
Published: (2009)

Discretionary Collaborative Behaviour (Dcb) Of Students From Institutes Of Higher Learning In Malaysia
by: Huam, Hon Tat, et al.
Published: (2008)

Job Satisfaction And Organisational Citizenship Behaviour: An Empirical Study At Higher Learning Institutions
by: Mohammad, Jehad, et al.
Published: (2011)

Higher Education Institutions’ (HEIS) Awareness towards Blended Learning in Karachi, Pakistan: A qualitative Study
by: Anum, Ali
Published: (2016)

Empowerment of academic staff :a case study at a public institution of higher learning in Sarawak, Malaysia
by: Kuan,, Siaw Vui
Published: (2001)

A bibliometric analysis of emerging adulthood in the context of higher education institutions: A psychological perspectives
by: Wider, Walton, et al.
Published: (2023)

Validation of a scale for the measurement of employee competency in relation to succession planning amongst administrators in higher education institutions
by: Muhamad Tasyrif, Ghazali, et al.
Published: (2023)

Remain 5 star achievement, UMP focuses on improving higher education quality
by: Mimi Rabita, Abdul Wahit
Published: (2022)

A Comparative Study on Factors Influencing Chinese and Indonesian Students to Study in Malaysia’s Private Higher Learning Institutions
by: Antalius, Samuel
Published: (2010)

Knowledge Management In Higher Learning Institutions: A Case Study Of Universiti Putra Malaysia (UPM)
by: Mohd Mahdee, Junainah
Published: (2007)

Student's Choice Intention of A Higher Learning Institution : an application of theory of reasoned action (TRA)
by: Hassan, Hajemi
Published: (2000)

Investigating Key Determinants for the Success of Knowledge Management System (KMS) in Higher Learning Institutions of Malaysia using Structural Equation Modeling
by: Yuserrie, Zainuddin, et al.
Published: (2014)

Determinants in developing a learning factory in higher educational institution
by: Fatimah, Mahmud, et al.
Published: (2019)

Social Capital And Organisational Commitment At Higher Education Institutions
by: Siew , Hwa Yen, et al.
Published: (2014)

Antecedents for the Success of the Adoption of Organizational ERP Among Higher Education Institutions and Competitive Advantage in Egypt
by: Mohamed, Soliman, et al.
Published: (2017)

Social Networking and Students’ Academic Performance: A Case Study on Malaysian Higher Education Institutions
by: Ng, Yee San
Published: (2013)

Knowledge Management Performance Award (KMPA) For Universities & Institutes Of Higher Education.
by: Nejati, Mostafa, et al.
Published: (2009)

A Comparison Between ISO-Certified And Non ISO-Certified Colleges On Service Quality In Higher Education: Student's Perception.
by: Zailani, Suhaiza, et al.
Published: (2006)

The impact of knowledge creation on employee engagement from the perspectives of exploitation and exploration
by: Irene, Wei Kiong Ting, et al.
Published: (2018)

Factors Influencing the Enrolment Intention among International Students in Private Higher Educational Institution (HEI) In Malaysia
by: Kazi, Rezwana Alam
Published: (2014)

Job quality and turnover intention among ICT employees in Malaysia: employees’ affective commitment as mediator and age as moderator
by: Hassan, Arif, et al.
Published: (2017)

The Influence of Organizational Culture on Employee Commitment Level in the Shared Services Industry in Malaysia
by: Nadarajan, Logeshwaran
Published: (2014)

Workplace factors and work-life balance among employees in selected services sectors
by: Wong, Pui Yee, et al.
Published: (2017)

Developing integrated solid waste management framework and strategies for Malaysian Higher Education Institutions / Kam Hui Wen
by: Kam , Hui Wen
Published: (2017)

Transforming higher education institutions through EDI leadership: A bibliometric exploration
by: Zhao, Xiangge, et al.
Published: (2024)

Antecedents of Students’ Loyalty: the Case of an Open and Distance Learning Institution
by: Yon Rosli,
Published: (2019)

Empowering employees with spiritual intelligence for higher quality food-hygiene practices and food service performance of on-premise caterers
by: Mazni, Saad, et al.
Published: (2019)