CONTINUAL QUALITY IMPROVEMENT OF ONLINE COURSE DELIVERY USING PERCEIVED COURSE LEARNING OUTCOMES

The input from learners (as a key stakeholder) in the education sector is highly important and is a requirement in Total Quality Management or Continuous Quality Improvement (CQI). This is supported by Eom, Ashill and Wen (2006) who highlighted the use of perceived learning outcomes and satisfac...

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Bibliographic Details
Main Authors: Thirumeni Subramaniam, Nur Amalina Diyana Suhaimi
Format: Conference or Workshop Item
Published: 2018
Subjects:
Online Access:https://library.oum.edu.my/repository/1122/