Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur

COVID-19 and the subsequent lockdown has had a tremendous impact on consumer behavior of people. This paper seeks to evaluate how COVID-19 has affected consumer behavior. Aim – To investigate the antecedents of impulse purchasing using widely researched constructs, focusing on Kuala Lumpur durin...

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Main Author: Venkatesh, Madhan
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2022
Subjects:
Online Access:https://eprints.nottingham.ac.uk/66817/
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author Venkatesh, Madhan
author_facet Venkatesh, Madhan
author_sort Venkatesh, Madhan
building Nottingham Research Data Repository
collection Online Access
description COVID-19 and the subsequent lockdown has had a tremendous impact on consumer behavior of people. This paper seeks to evaluate how COVID-19 has affected consumer behavior. Aim – To investigate the antecedents of impulse purchasing using widely researched constructs, focusing on Kuala Lumpur during the COVID-19 pandemic Design and methodology – A quantitative cross-sectional research design was adopted for this study, to investigate the chosen constructs i.e., hedonic consumption, money available, panic due to COVID-19, promotional signage, social needs, and shopping enjoyment tendency. Data was collected from survey using Qualtrics online survey and SmartPLS software was employed to analyze the data. Findings – Significant relationship was observed the constructs hedonic consumption, money available, panic due to COVID-19, promotional signage, and the dependent variable urge to purchase. In the moderation analysis, it was shocking to find that fear of COVID-19 had no moderation effect on any other independent variables except for Money Available. Value added – COVID-19 is a new phenomenon that has not been researched much. In this paper, the author used panic due to COVID-19 as a moderator to understand the extent to which COVID-19 played a role in impulse buying.
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spelling nottingham-668172022-02-28T02:59:12Z https://eprints.nottingham.ac.uk/66817/ Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur Venkatesh, Madhan COVID-19 and the subsequent lockdown has had a tremendous impact on consumer behavior of people. This paper seeks to evaluate how COVID-19 has affected consumer behavior. Aim – To investigate the antecedents of impulse purchasing using widely researched constructs, focusing on Kuala Lumpur during the COVID-19 pandemic Design and methodology – A quantitative cross-sectional research design was adopted for this study, to investigate the chosen constructs i.e., hedonic consumption, money available, panic due to COVID-19, promotional signage, social needs, and shopping enjoyment tendency. Data was collected from survey using Qualtrics online survey and SmartPLS software was employed to analyze the data. Findings – Significant relationship was observed the constructs hedonic consumption, money available, panic due to COVID-19, promotional signage, and the dependent variable urge to purchase. In the moderation analysis, it was shocking to find that fear of COVID-19 had no moderation effect on any other independent variables except for Money Available. Value added – COVID-19 is a new phenomenon that has not been researched much. In this paper, the author used panic due to COVID-19 as a moderator to understand the extent to which COVID-19 played a role in impulse buying. 2022-02-26 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/66817/4/MSc%20B%26M%20Dissertation-Madhan%20Venkatesh-20020733.pdf Venkatesh, Madhan (2022) Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur. [Dissertation (University of Nottingham only)] impulse buying promotional signage consumer behavior Covid-19 quantitative method
spellingShingle impulse buying
promotional signage
consumer behavior
Covid-19
quantitative method
Venkatesh, Madhan
Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur
title Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur
title_full Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur
title_fullStr Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur
title_full_unstemmed Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur
title_short Impulse purchasing during Covid-19: a quantitative study in Kuala Lumpur
title_sort impulse purchasing during covid-19: a quantitative study in kuala lumpur
topic impulse buying
promotional signage
consumer behavior
Covid-19
quantitative method
url https://eprints.nottingham.ac.uk/66817/