The effect of home delivery and click-and-collect services on online grocery order fulfilment: a cross-case analysis in the Czech Republic

Grocery was one of a limited few retail subsectors that experienced sustained volume and value growth in 2020 (McKinsey, 2021). In Eastern European, the Czech Republic’s e-commerce sector is regarded to be more developed than that of its counterparts in the region. This study contributes to the acad...

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Bibliographic Details
Main Author: Tran, Thu Thuy
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2020
Subjects:
Online Access:https://eprints.nottingham.ac.uk/66449/