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20184538_BUSI4167_Identifying User Profile(s) for an Effective Internet Based Exercise Programme Aimed at Treating Osteoarthritis using fuzzy-set Qualitative Comparative Analysis

Recent studies raise much attention on customer’s role in value co-creation process especially in healthcare service sector. There is a consensus from previous literatures that customers actively engage in the service delivery process to receive “value-in-use” from service providers rather than seei...

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Bibliographic Details
Main Author:	Vu, Thi Ngoc Linh
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2020
Online Access:	https://eprints.nottingham.ac.uk/62690/

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