20184538_BUSI4167_Identifying User Profile(s) for an Effective Internet Based Exercise Programme Aimed at Treating Osteoarthritis using fuzzy-set Qualitative Comparative Analysis
Recent studies raise much attention on customer’s role in value co-creation process especially in healthcare service sector. There is a consensus from previous literatures that customers actively engage in the service delivery process to receive “value-in-use” from service providers rather than seei...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2020
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| Online Access: | https://eprints.nottingham.ac.uk/62690/ |