APA (7th ed.) Citation

Zainal, N. T. A. (2020). The relationship between social customer relationship management (CRM) and customer engagement: An exploratory study.

Chicago Style (17th ed.) Citation

Zainal, Nur Thara Atikah. The Relationship Between Social Customer Relationship Management (CRM) and Customer Engagement: An Exploratory Study. 2020.

MLA (9th ed.) Citation

Zainal, Nur Thara Atikah. The Relationship Between Social Customer Relationship Management (CRM) and Customer Engagement: An Exploratory Study. 2020.

Warning: These citations may not always be 100% accurate.