Exploring electronic Word-of-Mouth (eWOM) for healthcare services in Singapore
Healthcare services have transformed over the years. Owing to advancements in the internet and healthcare technology, patients have become more well-informed and are able to take a more proactive approach in making informed personal healthcare decisions through electronic word-of-mouth (eWOM). The r...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
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2020
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| Online Access: | https://eprints.nottingham.ac.uk/60656/ |