Human resource outsourcing effectiveness: the moderating effects of partnership quality on the service quality-satisfaction-loyalty framework

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Human resource outsourcing effectiveness: the moderating effects of partnership quality on the service quality-satisfaction-loyalty framework

Increased competition, downsizing, rapid growth or decline, globalisation as well as restructuring in the business world have driven more firms to outsource HR functions. Many Malaysian manufacturers consider outsourcing HR as a conduit to access expert services due to high growth and high investmen...

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Bibliographic Details
Main Author:	Sim, Siew Chen
Format:	Thesis (University of Nottingham only)
Language:	English
Published:	2020
Subjects:	human resource outsourcing service quality satisfaction loyalty partnership quality
Online Access:	https://eprints.nottingham.ac.uk/59776/

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