Facework and (im)politeness in professional communication: an analysis of debt collection encounters
This thesis makes major contributions to the theorisiation of face, the central concept in (im)politeness research. Existing conceptions of face are evaluated and new advancements are proposed, using empirical evidence of facework in debt collection encounters, a uniquely complex and under-researche...
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| Format: | Thesis (University of Nottingham only) |
| Language: | English |
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2023
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| Online Access: | https://eprints.nottingham.ac.uk/59438/ |