Understanding Retail Productivity by Simulating Management Practices

Intelligent agents offer a new and exciting way of understanding the world of work. In this paper we apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices...

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Main Authors: Siebers, Peer-Olaf, Aickelin, Uwe, Celia, Helen, Clegg, Christopher
Format: Conference or Workshop Item
Published: 2007
Online Access:https://eprints.nottingham.ac.uk/591/
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author Siebers, Peer-Olaf
Aickelin, Uwe
Celia, Helen
Clegg, Christopher
author_facet Siebers, Peer-Olaf
Aickelin, Uwe
Celia, Helen
Clegg, Christopher
author_sort Siebers, Peer-Olaf
building Nottingham Research Data Repository
collection Online Access
description Intelligent agents offer a new and exciting way of understanding the world of work. In this paper we apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents could offer potential for fostering sustainable organizational capabilities in the future. Our research so far has led us to conduct case study work with a top ten UK retailer, collecting data in four departments in two stores. Based on our case study data we have built and tested a first version of a department store simulator. In this paper we will report on the current development of our simulator which includes new features concerning more realistic data on the pattern of footfall during the day and the week, a more differentiated view of customers, and the evolution of customers over time. This allows us to investigate more complex scenarios and to analyze the impact of various management practices.
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institution University of Nottingham Malaysia Campus
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publishDate 2007
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spelling nottingham-5912020-05-04T20:29:10Z https://eprints.nottingham.ac.uk/591/ Understanding Retail Productivity by Simulating Management Practices Siebers, Peer-Olaf Aickelin, Uwe Celia, Helen Clegg, Christopher Intelligent agents offer a new and exciting way of understanding the world of work. In this paper we apply agent-based modeling and simulation to investigate a set of problems in a retail context. Specifically, we are working to understand the relationship between human resource management practices and retail productivity. Despite the fact we are working within a relatively novel and complex domain, it is clear that intelligent agents could offer potential for fostering sustainable organizational capabilities in the future. Our research so far has led us to conduct case study work with a top ten UK retailer, collecting data in four departments in two stores. Based on our case study data we have built and tested a first version of a department store simulator. In this paper we will report on the current development of our simulator which includes new features concerning more realistic data on the pattern of footfall during the day and the week, a more differentiated view of customers, and the evolution of customers over time. This allows us to investigate more complex scenarios and to analyze the impact of various management practices. 2007 Conference or Workshop Item PeerReviewed Siebers, Peer-Olaf, Aickelin, Uwe, Celia, Helen and Clegg, Christopher (2007) Understanding Retail Productivity by Simulating Management Practices. In: Proceedings of the EUROSIM Congress on Modelling and Simulation (EUROSIM 2007), Ljubljana, Slovenia.
spellingShingle Siebers, Peer-Olaf
Aickelin, Uwe
Celia, Helen
Clegg, Christopher
Understanding Retail Productivity by Simulating Management Practices
title Understanding Retail Productivity by Simulating Management Practices
title_full Understanding Retail Productivity by Simulating Management Practices
title_fullStr Understanding Retail Productivity by Simulating Management Practices
title_full_unstemmed Understanding Retail Productivity by Simulating Management Practices
title_short Understanding Retail Productivity by Simulating Management Practices
title_sort understanding retail productivity by simulating management practices
url https://eprints.nottingham.ac.uk/591/