The application of data and text analysis in understanding and improving the service: A case study based on Operational Research conference

Machine learning plays a significant role in managing business organisations since it can utilise the data from customer feedback and have a better understanding about customers’ perceptions on the organisations by analysing the data. This research is carried out to find out how machine learning can...

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Bibliographic Details
Main Author: Feng, Yue
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2019
Online Access:https://eprints.nottingham.ac.uk/58719/