An Exploratory Study on Value Co-creation in High Education with a Focus on Interactions: A Case Study of the University of Nottingham from a Consumer Perspective
In the course of the marketisation of UK higher education, the relationship between the institutions and the students has gradually been transformed to that between service providers and consumers. Being in the market, the universities become increasingly exposed to global competition and their busi...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2019
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| Online Access: | https://eprints.nottingham.ac.uk/58107/ |