The analysis of return policy in the UK based on scorecard

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The analysis of return policy in the UK based on scorecard

The return policy is a vital part of every retailer. Consumers may return the product for a variety of reasons, such as product colour or size error, poor functionality, damage during shipping, or regret the impulse of purchase. This study aims to find what is a good or poor return policy, and the ‘...

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Bibliographic Details
Main Author:	XU, YANING
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2019
Online Access:	https://eprints.nottingham.ac.uk/57787/

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