Optimisation of cross-channel order fulfilment for click-and-collect practice in omnichannel retailing

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Optimisation of cross-channel order fulfilment for click-and-collect practice in omnichannel retailing

Retailing business thrives on the implementation of click-and-collect service as one of the main options for the online orders. The primary concern in this service of omnichannel practice is the costly picking operations while at the same time it plays the major role in customer satisfaction. The...

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Bibliographic Details
Main Author:	Fitri, Ulfa
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2018
Subjects:	Omni-Channel Order Fulfillment Click-and-collect
Online Access:	https://eprints.nottingham.ac.uk/54692/

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