Optimisation of cross-channel order fulfilment for click-and-collect practice in omnichannel retailing
Retailing business thrives on the implementation of click-and-collect service as one of the main options for the online orders. The primary concern in this service of omnichannel practice is the costly picking operations while at the same time it plays the major role in customer satisfaction. The...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2018
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| Online Access: | https://eprints.nottingham.ac.uk/54692/ |