Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits

Every day people look in the mirror to adjust his or her appearance. Some people glance every chance they get. Appearance is often modified through use of products: face cosmetics, tanning oils, or even diet pills. In some cases, though, purchasing can be extreme in order to cover up perceived “flaw...

Full description

Bibliographic Details
Main Author: Zlatic, Karly
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2018
Online Access:https://eprints.nottingham.ac.uk/54663/
_version_ 1848799063188701184
author Zlatic, Karly
author_facet Zlatic, Karly
author_sort Zlatic, Karly
building Nottingham Research Data Repository
collection Online Access
description Every day people look in the mirror to adjust his or her appearance. Some people glance every chance they get. Appearance is often modified through use of products: face cosmetics, tanning oils, or even diet pills. In some cases, though, purchasing can be extreme in order to cover up perceived “flaws” due to disordered thinking, such as in the incidence of those with body dysmorphic disorder. Research has shown that people with differing dispositions spend money in order to fit their own needs and desires. Drawing on these concepts, this study extends the research by arguing that individual differences in personality impact consumer spend on appearance modifying products. Through analysis using more than 2,500 loyalty accounts from a leading health and beauty retail corporation, this study shows that some personality traits are correlated with and can be used to predict image-modifying product purchases. Specifically, results show that the effect of age plays a particularly influential role in face cosmetics purchases. In summary, customer traits relate to trends of customers’ image-based product purchases, but personality does not define and perfectly predict these patterns.
first_indexed 2025-11-14T20:29:42Z
format Dissertation (University of Nottingham only)
id nottingham-54663
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T20:29:42Z
publishDate 2018
recordtype eprints
repository_type Digital Repository
spelling nottingham-546632022-11-21T15:22:55Z https://eprints.nottingham.ac.uk/54663/ Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits Zlatic, Karly Every day people look in the mirror to adjust his or her appearance. Some people glance every chance they get. Appearance is often modified through use of products: face cosmetics, tanning oils, or even diet pills. In some cases, though, purchasing can be extreme in order to cover up perceived “flaws” due to disordered thinking, such as in the incidence of those with body dysmorphic disorder. Research has shown that people with differing dispositions spend money in order to fit their own needs and desires. Drawing on these concepts, this study extends the research by arguing that individual differences in personality impact consumer spend on appearance modifying products. Through analysis using more than 2,500 loyalty accounts from a leading health and beauty retail corporation, this study shows that some personality traits are correlated with and can be used to predict image-modifying product purchases. Specifically, results show that the effect of age plays a particularly influential role in face cosmetics purchases. In summary, customer traits relate to trends of customers’ image-based product purchases, but personality does not define and perfectly predict these patterns. 2018-09-13 Dissertation (University of Nottingham only) NonPeerReviewed application/pdf en https://eprints.nottingham.ac.uk/54663/1/Dissertation.pdf Zlatic, Karly (2018) Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits. [Dissertation (University of Nottingham only)]
spellingShingle Zlatic, Karly
Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits
title Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits
title_full Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits
title_fullStr Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits
title_full_unstemmed Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits
title_short Predicting Category Purchase Behaviour: An Analysis of Image-Enhancing Products and Customer Personality Traits
title_sort predicting category purchase behaviour: an analysis of image-enhancing products and customer personality traits
url https://eprints.nottingham.ac.uk/54663/