Organisational citizenship behaviour and effective organisational performance: a case study

In an increasingly competitive and globalised world, it has become crucial for organisations to have committed workforce that are willing to embrace change and collectively drive the organisation forward. The current trend where organisations emphasise the use of teams and exceptional service qualit...

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Bibliographic Details
Main Author: Chew, Kenneth Han Ming
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2018
Online Access:https://eprints.nottingham.ac.uk/54634/