Sentiment analysis of hotel reviews in Malaysia

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Sentiment analysis of hotel reviews in Malaysia

Hotel industry in Malaysia can be described as monopolistic competitive market structure where many competitors exist and market share is obtained through product/ service differentiation. The aim of this study was to determine the sentiment drivers affecting customers’ choice of a hotel and provide...

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Bibliographic Details
Main Author:	Withanage, Madusha Sandamali
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2018
Online Access:	https://eprints.nottingham.ac.uk/54598/

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