Highly Regulated Service Firm To Achieve Sustainable Competitive Advantage Through Resource-Based View and Service Dominant Logic Integration – Lessons from The Practice Of PT Angkasa Pura I (Persero)

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Highly Regulated Service Firm To Achieve Sustainable Competitive Advantage Through Resource-Based View and Service Dominant Logic Integration – Lessons from The Practice Of PT Angkasa Pura I (Persero)

With the rise of technology and changing customer culture and trend, in order for the highly regulated service firm to gain a sustained competitive advantage, the firm needs to be able to innovate and create better product or service offering that not contradicted with the regulation. To understand...

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Bibliographic Details
Main Author:	Pratama, Albertus Indra
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2018
Subjects:	Highly Regulated Service firm Sustainable Competitive Advantage Resource-Based View Service Dominant Logic Airport PT Angkasa Pura I
Online Access:	https://eprints.nottingham.ac.uk/54389/

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