Communicating value to enhance service visualization

Purpose – This study aims to examine the effects of enhanced visualization of intangible service value through integration of means-end perspectives on advertising effectiveness. Design/methodology/approach – Banking advertisements, incorporating message stimuli derived from salient values desi...

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Bibliographic Details
Main Authors: Leong, Vai Shiem, Hibbert, Sally, Ennew, Christine
Format: Article
Published: Emerald 2018
Subjects:
Online Access:https://eprints.nottingham.ac.uk/52461/