Consumer behaviour and ICSS: exploring how consumers respond to Information, Connection and Signposting Services

QR Code

Consumer behaviour and ICSS: exploring how consumers respond to Information, Connection and Signposting Services

This research examines consumer behaviour when presented with search results and websites containing Information, Connection and Signposting Services ('ICSS') and provides policy recommendations aimed at ensuring that consumers are able to identify ICSS and make fully informed choices abou...

Full description

Bibliographic Details
Main Authors:	Conklin, Kathy, Hyde, Richard, Parente, Fabio, Snowley, Kay
Format:	Monograph
Published:	Linguistic Profiling for Professionals, University of Nottingham 2018
Subjects:	ICSS; Eye-tracking; Consumer Law; Consumer Policy
Online Access:	https://eprints.nottingham.ac.uk/51375/

Similar Items

Assessing plain and intelligible language in the Consumer Rights Act: a role for reading scores?
by: Conklin, Kathy, et al.
Published: (2019)

Moving through language: a behavioural and linguistic analysis of spatial mental model construction
by: Parente, Fabio
Published: (2016)

Using eye-tracking in applied linguistics and second language research
by: Conklin, Kathy, et al.
Published: (2016)

Modernising consumer markets: a response to the consumer green paper
by: Cartwright, Peter, et al.
Published: (2018)

Understanding and protecting vulnerable financial consumers
by: Cartwright, Peter
Published: (2015)

Eye-tracking multi-word units: some methodological questions
by: Carrol, Gareth, et al.
Published: (2015)

Eye-tracking multi-word units: some methodological questions
by: Carrol, Gareth, et al.
Published: (2014)

Effects of Consumer Involvement, Consumer Knowledge, and Consumer Education on Decision Quality and Consumer Loyalty in Cosmetics Industry
by: Han, Ching-Cheng
Published: (2008)

Seeing a phrase “time and again” matters: the role of phrasal frequency in the processing of multiword sequences
by: Siyanova-Chanturia, Anna, et al.
Published: (2011)

Processing punctuation and word changes in different editions of prose fiction
by: Carrol, Gareth, et al.
Published: (2015)

Environmental concern and government regulations roles in influencing ecologically conscious consumer behaviour / Wan Kalthom Yahya
by: Yahya, Wan Kalthom
Published: (2019)

The role of verbal and pictorial information in multimodal incidental acquisition of foreign language vocabulary
by: Bisson, Marie-Josée, et al.
Published: (2014)

Consumer complaining behavior : consumers' evaluations on service recovery strategies
by: Ahmad, Norzie Iriani
Published: (2001)

The effect of musical fit on consumers’ memory
by: Joanne, P.S. Yeoh, et al.
Published: (2010)

Consumer competency and relationship between dissatisfaction and complaint behaviour among mobile telecommunication network consumers in Lagos, Nigeria
by: Chinedu, Anyanwu Hilary
Published: (2017)

Export cartel and consumer welfare
by: Mukherjee, Arijit, et al.
Published: (2018)

A study of women consumers in Kota Kinabalu : factors that influence women consumers towards their preference of online shopping / Lily Madeng
by: Madeng, Lily
Published: (2013)

Consumers’ awareness and knowledge of nanofood in Malaysia / Nor Akhmal Hasmin … [et al.]
by: Hasmin, Nor Akhmal, et al.
Published: (2021)

Awareness of muslim consumer toward halal foods / Maslia Md Zain
by: Md Zain, Maslia
Published: (2018)

The emotional impact of verbal irony: eye-tracking evidence for a two-stage process
by: Filik, Ruth, et al.
Published: (2017)

Analysis of Self and Retrieval Generated Priming in Human Recognition Memory
by: Nitka, Aleksander Wojciech
Published: (2021)

Eye Tracking during High Speed Navigation at Sea
by: Forsman, Fredrik, et al.
Published: (2012)

The influence of static versus naturalistic stimuli on face processing in children with and without Asperger syndrome or high-functioning autism
by: Horlin, Chiara, et al.
Published: (2013)

Demistyfing consumer purchase intention for remanufactured auto parts / Loh Ka Chin...[et al.]
by: Loh, Ka Chin
Published: (2019)

Factors that influence consumer ethics in purchasing process of pirated VCDs and CDs / Nurul Liyana Sapee
by: Sapee, Nurul Liyana
Published: (2011)

The effect of the cosmetic packaging on consumer perception / Shahrul Shazeri Salleh
by: Salleh, Shahrul Shazeri
Published: (2014)

Consumer awareness towards promotional strategies implemented by FAMA in Melaka / Mohd Shafiq Mohamad Jaapar
by: Mohamad Jaapar, Mohd Shafiq
Published: (2008)

The dimensionality of consumer decision making styles : comparison between U.S. and Malaysian young consumers
by: Ang, Wooi Kok
Published: (2000)

Imitation goods in the fashion industry: protection for the consumers / Siti Nur Hajar Hamzah, Farhana Kamarolzaman, and Suhaily Hussain.
by: Hamzah, Siti Nur Hajar, et al.
Published: (2011)

Determinants of consumer's intention towards adopting biometric authentication in electronic banking / Nur Najatul Najwa Suhaimi
by: Suhaimi, Nur Najatul Najwa
Published: (2018)

Consumer’s perception on characteristics of food product’s packaging towards consumers buying behaviour / Nurul Syafiqah Ismail
by: Ismail, Nurul Syafiqah
Published: (2019)

Consumer Confusion in the UK Skin Care Market
by: Ng, Man Wai
Published: (2007)

Grocery Shopping in the UK: A study of consumers
by: Finlay, Louise
Published: (2007)

Consumer preference towards UM Land's brand as houses of choice / Puteri Ili Nur Aliaa Ashaari Azman
by: Ashaari Azman, Puteri Ili Nur Aliaa
Published: (2007)

Non-muslim consumers' perception toward purchasing halal food products in Ampang, Selangor / Zahratie Mu'az
by: Mu'az, Zahratie
Published: (2018)

Redress compliance and choice: Enhanced Consumer Measures and the retreat from punishment in the Consumer Rights Act 2015
by: Cartwright, Peter
Published: (2016)

Consumer complaint behaviour, satisfaction with complaint handling, mobile phone dependency and relationship quality in mobile phone service industry
by: A. Rahman, Mohd. Khirzanbadzli
Published: (2016)

Post-purchase behavior: consume complaint behavior / Azmi Mat...[et al.]
by: Mat, Azmi, et al.
Published: (2014)

An Investigation into How Consumer Perceive Domestic Brands and Global Brands: Thai Footwear (Trainer) Industry
by: Masayavanij, Puchong
Published: (2007)

Acceptance of Malaysian’s consumers toward availability of red palm oil products / Aisarizzat Azizi
by: Azizi, Aisarizzat
Published: (2017)