Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement

Smart homes are fast becoming a reality, with smart TVs, smart meters and other such “smart” devices/systems already representing a substantial household presence. These, which we collectively term “smart domestic products” (SDPs), will need to be promoted, adopted, and normalized into daily routine...

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Main Authors: Woodall, Tony, Rosborough, Julie, Harvey, John
Format: Article
Published: Springer 2017
Online Access:https://eprints.nottingham.ac.uk/50084/
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author Woodall, Tony
Rosborough, Julie
Harvey, John
author_facet Woodall, Tony
Rosborough, Julie
Harvey, John
author_sort Woodall, Tony
building Nottingham Research Data Repository
collection Online Access
description Smart homes are fast becoming a reality, with smart TVs, smart meters and other such “smart” devices/systems already representing a substantial household presence. These, which we collectively term “smart domestic products” (SDPs), will need to be promoted, adopted, and normalized into daily routines. Despite this, the marketing canon lacks a substantive discourse on pertinent research. We look to help correct this by melding ideas from organizational sociology, innovation diffusion and appropriation studies, and service dominant logic. Consequently, we suggest a framework for research that responds directly to the specific characteristics of SDPs. Using the SDP eco-system as a context, our framework emphasizes the interplay of embeddedness, practice, value and engagement. It comprises a four-stage horizontal/longitudinal axis we describe as proposal, project, practice and pause. Cross-sectionally we focus on value, and combine aspects of existing thought to suggest how this impacts each stage of our engagement continuum. We subsequently identify perceived personal advantage as the resultant of these two axes and propose this as the key for understanding consumer and SDP sociomaterial engagement. This article also advances a definition of SDPs and ends with an agenda for further research.
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spelling nottingham-500842020-05-04T18:45:07Z https://eprints.nottingham.ac.uk/50084/ Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement Woodall, Tony Rosborough, Julie Harvey, John Smart homes are fast becoming a reality, with smart TVs, smart meters and other such “smart” devices/systems already representing a substantial household presence. These, which we collectively term “smart domestic products” (SDPs), will need to be promoted, adopted, and normalized into daily routines. Despite this, the marketing canon lacks a substantive discourse on pertinent research. We look to help correct this by melding ideas from organizational sociology, innovation diffusion and appropriation studies, and service dominant logic. Consequently, we suggest a framework for research that responds directly to the specific characteristics of SDPs. Using the SDP eco-system as a context, our framework emphasizes the interplay of embeddedness, practice, value and engagement. It comprises a four-stage horizontal/longitudinal axis we describe as proposal, project, practice and pause. Cross-sectionally we focus on value, and combine aspects of existing thought to suggest how this impacts each stage of our engagement continuum. We subsequently identify perceived personal advantage as the resultant of these two axes and propose this as the key for understanding consumer and SDP sociomaterial engagement. This article also advances a definition of SDPs and ends with an agenda for further research. Springer 2017-05-08 Article PeerReviewed Woodall, Tony, Rosborough, Julie and Harvey, John (2017) Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement. AMS Review . ISSN 1869-814X https://doi.org/10.1007/s13162-017-0089-4 doi:10.1007/s13162-017-0089-4 doi:10.1007/s13162-017-0089-4
spellingShingle Woodall, Tony
Rosborough, Julie
Harvey, John
Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
title Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
title_full Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
title_fullStr Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
title_full_unstemmed Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
title_short Proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
title_sort proposal, project, practice, pause: developing a framework for evaluating smart domestic product engagement
url https://eprints.nottingham.ac.uk/50084/
https://eprints.nottingham.ac.uk/50084/
https://eprints.nottingham.ac.uk/50084/