Fulfilling Buy Online Pickup In-store Orders: the case of the retailers in the UK

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Fulfilling Buy Online Pickup In-store Orders: the case of the retailers in the UK

The surge of omni channel has become an irreversible trend that threats traditional brick-and-mortar retailers and brought about new opportunities to many players in the industries. Among them, Buy Online Pickup In-Store (BOPS) (alias “Click and Collect”) has gained greater influence on customers’ b...

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Bibliographic Details
Main Author:	DANG, QUYNH HOA
Format:	Dissertation (University of Nottingham only)
Language:	English
Published:	2018
Online Access:	https://eprints.nottingham.ac.uk/48926/

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