Investigation of the role of mobile personalisation at large sports events

This article describes a field study investigating the impact on user experience of personalisation of content provided on a mobile device. The target population was Chinese spectators and the application was large sports events. A field-based experiment showed that provision of personalised content...

Full description

Bibliographic Details
Main Authors: Sun, Xu, May, Andrew, Wang, Qingfeng
Format: Article
Language:English
Published: IGI Global 2017
Subjects:
Online Access:https://eprints.nottingham.ac.uk/47278/
_version_ 1848797506347991040
author Sun, Xu
May, Andrew
Wang, Qingfeng
author_facet Sun, Xu
May, Andrew
Wang, Qingfeng
author_sort Sun, Xu
building Nottingham Research Data Repository
collection Online Access
description This article describes a field study investigating the impact on user experience of personalisation of content provided on a mobile device. The target population was Chinese spectators and the application was large sports events. A field-based experiment showed that provision of personalised content significantly enhanced the user experience for the spectator. Design implications are discussed, with general support for countermeasures designed to overcome recognised limitations of adaptive systems. The study also highlights the need for culturally sensitive methods for requirements capture, design, and data collection during experimentation.
first_indexed 2025-11-14T20:04:57Z
format Article
id nottingham-47278
institution University of Nottingham Malaysia Campus
institution_category Local University
language English
last_indexed 2025-11-14T20:04:57Z
publishDate 2017
publisher IGI Global
recordtype eprints
repository_type Digital Repository
spelling nottingham-472782018-06-09T17:38:20Z https://eprints.nottingham.ac.uk/47278/ Investigation of the role of mobile personalisation at large sports events Sun, Xu May, Andrew Wang, Qingfeng This article describes a field study investigating the impact on user experience of personalisation of content provided on a mobile device. The target population was Chinese spectators and the application was large sports events. A field-based experiment showed that provision of personalised content significantly enhanced the user experience for the spectator. Design implications are discussed, with general support for countermeasures designed to overcome recognised limitations of adaptive systems. The study also highlights the need for culturally sensitive methods for requirements capture, design, and data collection during experimentation. IGI Global 2017-01 Article PeerReviewed application/pdf en https://eprints.nottingham.ac.uk/47278/1/Investigation-of-the-Role-of-Mobile-Personalisation-at-Large-Sports-Events.pdf Sun, Xu, May, Andrew and Wang, Qingfeng (2017) Investigation of the role of mobile personalisation at large sports events. International Journal of Mobile Human Computer Interaction, 9 (1). pp. 1-15. ISSN 1942-3918 Cultural Characteristics Large Sports Event (LSE) Personalisation User Experience (UX) User Studies https://doi.org/10.4018/ijmhci.2017010101 doi:10.4018/ijmhci.2017010101 doi:10.4018/ijmhci.2017010101
spellingShingle Cultural Characteristics
Large Sports Event (LSE)
Personalisation
User Experience (UX)
User Studies
Sun, Xu
May, Andrew
Wang, Qingfeng
Investigation of the role of mobile personalisation at large sports events
title Investigation of the role of mobile personalisation at large sports events
title_full Investigation of the role of mobile personalisation at large sports events
title_fullStr Investigation of the role of mobile personalisation at large sports events
title_full_unstemmed Investigation of the role of mobile personalisation at large sports events
title_short Investigation of the role of mobile personalisation at large sports events
title_sort investigation of the role of mobile personalisation at large sports events
topic Cultural Characteristics
Large Sports Event (LSE)
Personalisation
User Experience (UX)
User Studies
url https://eprints.nottingham.ac.uk/47278/
https://eprints.nottingham.ac.uk/47278/
https://eprints.nottingham.ac.uk/47278/