A thematic analysis of messages posted by moderators within health-related asynchronous online support forums
Objective: To identify and describe the activities performed by online support community moderators. Methods: A total of 790 messages were downloaded for analysis. Messages were written by 59 moderators from 6 forums that represent a diverse range of conditions (arthritis, complex regional pain syn...
| Main Authors: | Smedley, Richard M., Coulson, Neil S. |
|---|---|
| Format: | Article |
| Published: |
Elsevier
2017
|
| Subjects: | |
| Online Access: | https://eprints.nottingham.ac.uk/46959/ |
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