A thematic analysis of messages posted by moderators within health-related asynchronous online support forums
Objective: To identify and describe the activities performed by online support community moderators. Methods: A total of 790 messages were downloaded for analysis. Messages were written by 59 moderators from 6 forums that represent a diverse range of conditions (arthritis, complex regional pain syn...
| Main Authors: | , |
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| Format: | Article |
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Elsevier
2017
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| Online Access: | https://eprints.nottingham.ac.uk/46959/ |