Quality Management and Quality Technique Tools and Practices: Study Case of Healthcare Organisations in West Lombok, Indonesia
Concerning service quality has been raising since its distinguished contribution on the competitive advantages for various business fields, including healthcare service. In addition, providing an excellent service quality in healthcare has been proved to be important for the health quality of the pa...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
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2017
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| Online Access: | https://eprints.nottingham.ac.uk/46223/ |