Corporate image and a sport’s governing body

This study provides a topical examination of corporate image and a sport’s governing body. Our study is based on 500 worldwide followers of football and has major implications because it serves as a basis for understanding how sports fans might develop and maintain trust in a governing body, and wha...

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Main Authors: Sekhon, Harjit, Roy, Sanjit Kumar, Chadwick, Simon, Devlin, James
Format: Article
Published: Taylor & Francis 2016
Subjects:
Online Access:https://eprints.nottingham.ac.uk/40384/
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author Sekhon, Harjit
Roy, Sanjit Kumar
Chadwick, Simon
Devlin, James
author_facet Sekhon, Harjit
Roy, Sanjit Kumar
Chadwick, Simon
Devlin, James
author_sort Sekhon, Harjit
building Nottingham Research Data Repository
collection Online Access
description This study provides a topical examination of corporate image and a sport’s governing body. Our study is based on 500 worldwide followers of football and has major implications because it serves as a basis for understanding how sports fans might develop and maintain trust in a governing body, and what the attendant antecedents and consequences are. The evidence from our research shows that the key attribute that enables a sport’s governing body to build trust is corporate image; corporate image is different to corporate reputation because it is built on mental imagery rather than value judgements. This finding, we argue, is also applicable to other sports’ governing bodies, particularly when there is a need to repair or re-build trust. The management of corporate image, as a mental image, is particularly significant if a sport’s governing body’s corporate image is called into question because income streams may be undermined.
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spelling nottingham-403842020-05-04T18:19:00Z https://eprints.nottingham.ac.uk/40384/ Corporate image and a sport’s governing body Sekhon, Harjit Roy, Sanjit Kumar Chadwick, Simon Devlin, James This study provides a topical examination of corporate image and a sport’s governing body. Our study is based on 500 worldwide followers of football and has major implications because it serves as a basis for understanding how sports fans might develop and maintain trust in a governing body, and what the attendant antecedents and consequences are. The evidence from our research shows that the key attribute that enables a sport’s governing body to build trust is corporate image; corporate image is different to corporate reputation because it is built on mental imagery rather than value judgements. This finding, we argue, is also applicable to other sports’ governing bodies, particularly when there is a need to repair or re-build trust. The management of corporate image, as a mental image, is particularly significant if a sport’s governing body’s corporate image is called into question because income streams may be undermined. Taylor & Francis 2016-12-01 Article PeerReviewed Sekhon, Harjit, Roy, Sanjit Kumar, Chadwick, Simon and Devlin, James (2016) Corporate image and a sport’s governing body. Service Industries Journal, 36 (11-12). pp. 556-575. ISSN 1743-9507 Corporate image Sport Trust http://www.tandfonline.com/doi/full/10.1080/02642069.2016.1255729 doi:10.1080/02642069.2016.1255729 doi:10.1080/02642069.2016.1255729
spellingShingle Corporate image
Sport
Trust
Sekhon, Harjit
Roy, Sanjit Kumar
Chadwick, Simon
Devlin, James
Corporate image and a sport’s governing body
title Corporate image and a sport’s governing body
title_full Corporate image and a sport’s governing body
title_fullStr Corporate image and a sport’s governing body
title_full_unstemmed Corporate image and a sport’s governing body
title_short Corporate image and a sport’s governing body
title_sort corporate image and a sport’s governing body
topic Corporate image
Sport
Trust
url https://eprints.nottingham.ac.uk/40384/
https://eprints.nottingham.ac.uk/40384/
https://eprints.nottingham.ac.uk/40384/