Responsiveness of the order fulfilment process

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Responsiveness of the order fulfilment process

This paper discusses evidence from field studies undertaken to investigate the responsiveness of the order fulfilment process in a number of companies. The evidence is analysed in the context of the literature on responsiveness and related areas such as time-based competition. Similarities and diffe...

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Bibliographic Details
Main Authors:	Kritchanchai, Duangpun, MacCarthy, B.L.
Format:	Article
Published:	Emerald 1999
Subjects:	Responsiveness Order processing Process management Operations management
Online Access:	https://eprints.nottingham.ac.uk/29736/

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