Responsiveness of the order fulfilment process
This paper discusses evidence from field studies undertaken to investigate the responsiveness of the order fulfilment process in a number of companies. The evidence is analysed in the context of the literature on responsiveness and related areas such as time-based competition. Similarities and diffe...
| Main Authors: | , |
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| Format: | Article |
| Published: |
Emerald
1999
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| Subjects: | |
| Online Access: | https://eprints.nottingham.ac.uk/29736/ |