Oh Matron! Coupling role theory and the performance management of pastoral support staff in a boarding school.
Abstract The aim of this study is to explore the matron’s atypical role and attitudes to performance management amongst pastoral staff in an English independent co- educational boarding school. Data gathered from interviews with matrons, housemasters and housemistresses has been used to con...
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| Format: | Dissertation (University of Nottingham only) |
| Language: | English |
| Published: |
2014
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| Online Access: | https://eprints.nottingham.ac.uk/28120/ |
| Summary: | Abstract
The aim of this study is to explore the matron’s atypical role and attitudes to
performance management amongst pastoral staff in an English independent co-
educational boarding school. Data gathered from interviews with matrons,
housemasters and housemistresses has been used to construct – through the theoretical
lenses of coupling and role theory – an understanding of some of issues that might
affect the performance management of pastoral staff such as matrons. Theoretical
thematic analysis within and across five boarding houses in the nested case study
school suggests that the houses could be considered loosely coupled to each other but
tightly coupled to some school level functions. The analysis also identifies matrons’
role divergence and different perceptions of performance management. The
dissertation concludes that performance management might act as a compensatory
mechanism to reduce role conflict in an organisation where loose coupling has
attenuated the socialization from members of an individual employee’s role set.
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