New ICT capabilities in benefiting the Local Authorities (Leicester City Council case)

This report studies how IT systems could benefit the Revenue and Benefits department at Leicester council. The literature review discusses broad aspects of organisational environment, the stakeholders, value and value flow analysis as on the other side looks to innovation management and processes pr...

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Bibliographic Details
Main Author: Bekbota, Bauyrzhan
Format: Dissertation (University of Nottingham only)
Language:English
Published: 2014
Online Access:https://eprints.nottingham.ac.uk/27122/