LOGISTICS AND SUPPLY CHAIN APPROACH TO SERVITIZATION

Service quality is very important factor to study in order to understand the correct approach of logistics and supply chain in order to offer servitization. It is equally important for organizations as well as researchers to understand how to evaluate the consumer’s perspective and translate them in...

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Bibliographic Details
Main Author: Shivendra, Mishra
Format: Dissertation (University of Nottingham only)
Language:English
English
Published: 2013
Online Access:https://eprints.nottingham.ac.uk/26646/